where do you get your beads from?
My beads are made in the USA and Canada. Some beads are also imported.
what are your beads made out of?
Our beads, teethers, and pendants are made with 100% food grade silicone. Our beads and teethers are:
- 100% Non-Toxic
- BPA Free
- Cadmium Free
- Mercury Free
- Phthalate Free
- FDA approved, CCPSA approved, LFGB approved, SGS approved, CPSIA compliant.
- ASTM International Certification
- CE Certification
Silicone beads, teethers, and pendants are heat resistant and safe for the freezer! Our products can be cleaned easily with soap and water. We suggest using Babyganics non-scented dish soap.
Important regarding the metal clips: ***When cleaning your pacifier clips, please open the metal clips up and dab them dry to reduce the likelihood of rust.
how well do you make your products?
I take my job very seriously when making my products. I am extremely meticulous and take my time to ensure the safest product is given to you! I have little ones myself, so I KNOW first hand how important it is to triple check to make sure everything is safe and tied/knotted correctly.
Please only allow your little one to use my product when supervised by an adult. If beads somehow loosen, immediately discard and contact me. Due to hygienic reasons, your pacifier clip and teethers should only be used 3 months duration, especially with frequent use.
Please always feel free to reach out if you have a question about my products!
can I rub something on the unfinished wood to “finish” it safe for my baby to teeth on?
Yes! I suggest using a dab of **food grade** coconut oil or olive oil to smooth out the wood if you think it's necessary!
what is your return policy?
Due to the size of my shop and business, at this point, I cannot accept returns or exchanges. Also, due to the nature of my product and for hygienic reasons, I cannot accept returns on items that are used. If you are unhappy with your product, please contact me directly so we can make it right.
shipping questions and more: what if there are issues with USPS? | what if my packages takes longer to be delivered than 3 business days?
Please note, it's a star baby is not responsible for lost or stolen packages. Please note that any order less than $12 will be shipped without tracking. If you would like to upgrade your shipping at exact USPS shipping costs to you, please upgrade to USPS First Class Mail at check out.
The information you see when you click on the tracking numbers is exactly what I see. I suggest you create a free account at USPS.com and get informed delivery. Informed delivery will send you notifications when you have a package on the way. It will also tell you days ahead of time on when to expect a package to be delivered. If USPS takes longer than the 3 business days, unfortunately that is out of it's a star baby's control. ***USPS is taking longer than expected due to COVID-19. Thank you for your patience with shipment.